Customer care

Privacy

This notice (hereinafter the "Notice") is intended for all users of the www.janetandjanet.com site (hereinafter the "Website") of Sthart S.r.l. (hereinafter the "Company") and services related to it.

The validity and effectiveness of this information is limited to the Company's Website. Should the user consult one or more websites other than the Website, through one or more links contained on the Website, the Company will not be liable in any way for the processing of user data made by the data controllers of such websites. In this case, the user, in order to know the conditions of processing of their data and the procedures for the exercise of their rights, must exclusively refer to any notice on these websites.

The notice is also based on Recommendation No. 2/2001 of European authorities for the protection of personal data, gathered in the Group established by Art. 29 of Directive 95/46/EC, adopted on 17 May 2001 to identify certain minimum requirements for the collection of personal data online, and, in particular, the methods, timing, and nature of the notice that the data controllers must provide to the users when they connect to web pages, regardless of the purpose of the link.

For specific functions or services available through the Website (for example, but not limited to, requests for information or contacts, registration to the Website mailing-list, e-commerce, etc.), specific notice mat be found on the respective pages of the Website.

Therefore, pursuant to and in accordance with Article 13 of European Regulation 679/2016 and the provisions of the Legislative Decree 196/2003 as amended by Legislative Decree 101/2018, the Company sets forth the following:

1. DATA CONTROLLER MANAGER OF PROCESSING

2. DATA PROCESSING PLACE

3. TYPE OF DATA PROCESSED AND PURPOSE OF PROCESSING

1. Browsing data: the Company allows simple browsing on the Website without the need for personal data. In this case, the computer systems and software procedures used to operate this website are limited to acquiring, during their normal operation, some data whose transmission is implicit in the use of internet communication protocols. This is information that is not collected to be associated with identified interested parties, but that due to its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users who connect

to the website, the addresses in URI notation ("Uniform Resource Identifier") of the requested resources, the time of the request, the method used in the submit the request to the server, the file size obtained in response, the numerical code indicating the status of the response given by the server (success, errors, etc.) and other parameters related to the operating system and the user's computer environment. Purpose of the processing: these data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to determine responsibility in the event of computer crimes to the detriment of the site: apart from this possibility, the data on website contacts are not stored for more than fifteen days.

2. E-shop registration data: in case of registration to the E-shop by the user, the latter is required to provide free and voluntary transmission of personal data that will be processed only with the prior, voluntary, free, and express consent of the user. Purpose of the processing: these data will be processed for the sole purpose of allowing the user access to the services reserved for registered users, including the online purchase service, the management of their credentials, and to allow the Company to fulfil the related legal obligations.

3. Online purchase data: in case of use of the e-commerce service, usable upon registration with the E-shop, the user is required to send a purchase proposal (Purchase Order in the system, see General Terms of Purchase) to the Company, containing some personal data, additional to the data already given at the time of registration and necessary to set forth the purchase agreement (for example, registration age (cannot be mandatory) and residential address of the buyer, Product delivery address, telephone number of the buyer, etc.). In the event of online purchases, the data relating to the user's Paypal account will not be processed by the Company or the Data Supervisor but by the payment service provider. Purpose of the processing: these data will be processed to allow the Company:
a) the completion of transactions related to setting forth the online purchase agreement and consequently the fulfilment of obligations arising from the agreement (including administrative obligations and more generally according to the law);
b) to carry out user profiling activities (i.e. for the analysis of consumption choices based on the type of products purchased, frequency of purchases, etc.), only with the express consent of the latter;
c) using only the email address provided by the user during the online purchase of a product, suggest to that user the direct purchase of similar products (soft spamming), unless they should oppose this processing.
Also, during online purchase, some browsing data may be recorded (for example the IP address from which the transaction originated, the time of the request, the user's browser, etc.) for the assessment of liability in the case of computer crimes by and on the initiative of the competent judicial authority.

4. Newsletter registration data or data otherwise provided by the user: the data voluntarily and freely provided by the user through subscription to the newsletter or spontaneous sending of email, will be processed only after prior, voluntary, free, and express consent of the user. Purpose of the processing: such data will be processed to allow the Company to communicate offers of promotions, discounts, benefits, and other services, as well as the sending of commercial or promotional information, and free products, participation in events, performance of market research, and reporting of other Company initiatives.
Note: all the aforementioned data, except those referred to in Article 3.1, may be processed for statistical or historical purposes.

1. The provision of data for the purposes referred to in paragraphs 2, 3 and 4 of the previous Art. 3 is voluntary and free. In particular: on the processing of data referred to in paragraph 2 of the previous Article 3: it is necessary to allow registration to the E-shop and access to other services reserved for registered users, including the e--commerce service. Any refusal to provide such data or the lack of consent to its processing for the respective purposes will make it impossible to register with the E-shop and make purchases online through it; regarding the processing of personal data referred to in point 3, letter "a" of the previous Article 3, other than those already provided at the time of registration: it is necessary to complete an online purchase transaction and refine the purchase. Any refusal to provide such data or the lack of consent to the processing of the same for the respective purposes will make it impossible to make the purchase online. On the processing of personal data referred to in points 3, letters "b" and "c" and No. 4 of the previous Art. 3: provided that these data are necessary for marketing or user profiling activities, any refusal to provide such data or the lack of consent to processing it for the respective purposes: it will not have any consequence on the possibility of registration with the E-shop and/or to purchase online the products of the E-shop; it will prevent the Company from sending and the user from receiving informational and advertising material, brochures, informational communications related to its own and third party products and services, as well as promotions, discounts, special terms, and other services, commercial or promotional information, free products, and invitations to events; it will make it impossible for the Company to carry out market research and the reporting of all the special initiatives concerning its own or third party products, as well as the impossibility of proceeding with user profiling. The consent given by the user to the processing of personal data for one or more of the purposes referred to in Art. 3.4. above may be revoked at any time by managing the user's registration credentials or by contacting the Company or the Data Supervisor at the addresses referred to in the previous Article 1 (Data Controller and Data Supervisor) or, limited to the processing related to emailing informational advertising material, brochures, and informational communications by clicking on "I do not wish to receive other communications" at the bottom of each communication containing advertising information.

5. PROCESSING METHODS

6. SUBJECTS OR CATEGORIES OF SUBJECTS TO WHICH THE DATA MAY BE DISCLOSED AND SCOPE OF DISCLOSURE OF THE DATA

7. DURATION OF PROCESSING

8. RIGHTS OF THE DATA SUBJECT

9. PLUG-IN

What is a cookie?
Cookies are small text files that are stored on your computer (or mobile device).

What cookies do we use?
The janetandjanet.com website uses technical, analytical, and profiling cookies.

Technical (or essential) cookies: these cookies are essential to allow you to browse the site and use all the features. Without these cookies, which are absolutely necessary, we would not be able to provide you with some services or features and browsing would not be as smooth and easy as it should be.

Analytical (or performance) cookies: these cookies show us which pages are most frequently visited, allow us to check which are the recurring patterns of use of the website, help us to understand every difficulty you encounter in using our website.

These cookies do not store personal information.
Our site uses analytical cookies owned by the Google Analytics service to generate reports on user interactions with our website.
For further information, please visit (https://www.google.it/policies/privacy/partners/).

Profiling (or advertising) cookies: profiling cookies are designed to create user profiles and are used in order to send advertising messages in line with the preferences expressed by users while browsing the web. Because of the particular invasiveness that such devices can have in the private sphere of users, European and Italian legislation requires the user to be adequately informed about their use and express their valid consent.

Our website uses advertising cookies owned by the Google service.
For further information, please visit (https://www.google.it/policies/privacy/partners/).

How to disable cookies?
Most browsers are configured to accept, control, or possibly disable cookies through settings. However, we remind you that disabling browsing or essential cookies may cause the website to malfunction and/or limit the service we offer.
Below are the links to manage cookies from the following browsers:

Internet Explorer (https://support.microsoft.com/it-it/products/microsoft-edge

Safari (http://support.apple.com/kb/PH19255)

Chrome (https://support.google.com/chrome/answer/95647?hl=it-IT&hlrm=fr&hlrm=en)

Firefox (http://support.mozilla.org/it-IT/kb/enable-and-disable-cookies-website-preferences).

Moreover, it is possible to selectively disable the action of Google Analytics by installing on your browser (Chrome) the opt-out component provided by Google (https://tools.google.com/dlpage/gaoptout).

11. SOFT SPAMMING

12. NOTICE UPDATE

13. INTEGRATION OF THE TRUSTED SHOPS TRUSTBADGE/OTHER WIDGETS

Trusted Shops widgets are integrated in this website to display Trusted Shops services (e.g. Trustmark, collected reviews) and to offer buyers Trusted Shops products after they have placed an order.

This serves to protect our legitimate interests in optimized marketing by enabling secure shopping in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests. The trust badge and the services advertised with it are an offer of Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"). We and Trusted Shops are joint controllers in data protection terms pursuant to Art. 26 GDPR. In the following section, we inform you about the essential contents of the joint controllership agreement according to Art. 26 (2) GDPR.

Within the framework of the joint responsibility existing between us and Trusted Shops AG, please preferably contact Trusted Shops using the contact options provided in the privacy policy, if you have any data protection questions and wish to assert your rights. Irrespective of this, however, you can always contact the person responsible of your choice. Your enquiry will then, if necessary, be passed on to the other person responsible for a response.

1.  Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided by a US-American CDN provider (content delivery network). An adequate level of data protection is ensured by standard data protection clauses and other contractual measures.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and the call-up. Immediately after the data collection the IP address is anonymised so that the stored data cannot be assigned to you personally. The anonymised data are used in particular for statistical purposes and for error analysis.

2. Data processing after order completion

After the order has been completed, order information (order total, order number, product purchased, if applicable) and your email address, which has been hashed using a cryptological one-way function, are transmitted to Trusted Shops. The legal basis for this processing is Art. 6 (1) (f) GDPR.

This serves to verify whether you are already registered for services with Trusted Shops and is therefore necessary for the fullfilment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order in each case and the transactional evaluation services in accordance with Art. 6 (1) (f) GDPR. If this is the case, further processing will be carried out in accordance with the contractual agreement between you and Trusted Shops. If you have not yet registered for the services, you will subsequently be given the opportunity to do so for the first time. Further processing after registration also depends on the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops and a personal reference is no longer possible.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 (1) (f) GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in the case of the USA by standard data protection clauses and further contractual measures and in the case of Israel by an adequacy decision. You can find more information here.

Customer care

Privacy

CUSTOMER CARE

ABOUT

COLLECTION

OUTLET

CONTATTI