Customer care
Payment & Price
Notice to Users: The following is JUST an extract of the General Conditions of Purchase that user is recommended to read ENTIRELY before he proceeds with any purchase.
Prices of Products shown in the Site are expressed in Euros (VAT included).
The delivery costs are free for Italy and Countries of Residence (Spain, Portugal, Greece, Belgium, Holland, Luxembourg, Denmark, Sweden, Finland, France, Germany, Austria, Slovenia, Croatia).
If the Customer exercises the right of withdrawal, a transport fee of € 5.00 for Customers residing in Italy and € 8.00 for Customers residing in other countries of residence will be charged (except if the products are returned due to production defects/packaging errors). The expense contribution shall be deducted directly when reimbursing payments made to Sthart S.r.l.
Sthart S.r.l. accepts payments made through the Paypal system and through all credit cards managed by the same system without the obligation to register.
In any case, the unit prices of Products, any additional costs due to VAT, currency exchange or customs clearance, if any, and the total price shall be detailed in the order summary section, called "Your Order", whose specific acceptance by the Customer is an essential condition for sending the Purchase Order.
In any case the unit price of Products, any adding costs due to VAT, currency exchange or customs clearance, if any, and the total price, shall be detailed in the specific area summarizing the order called “Your Order” the Customer’s acceptance of which is essential to sen
the Purchase Order. Sthart S.r.l. accepts payments made through the Paypal system and through any credit cards operated by the same system without the need to register.
Sthart S.r.l. does not apply any payments cost. The payment transaction is done on a secure page with some system and certification currently providing maximum security for online transactions (cd. SSL).